Privacy Policy

Effective date: July 13, 2026

This Privacy Policy explains how SoftAI Digital Media Limited (“DramaNest”, “we”, “us”, or “our”) collects, uses, stores, and protects information when customers visit https://www.softai.fun or use our digital short drama subscription service.

Information we collect

We may collect account registration details, email address, billing contact information, subscription status, customer support messages, device/browser information, IP address, cookie identifiers, and service usage records such as page views and catalog interactions.

How we use information

We use information to create and manage customer accounts, provide digital content access, process subscription-related requests, respond to support inquiries, detect misuse, improve site performance, maintain security, and comply with legal or payment-platform obligations.

Payments

Payment details are processed by third-party payment service providers. DramaNest does not intentionally store full card numbers or sensitive payment credentials on this website.

Cookies and analytics

We use cookies and similar technologies for login sessions, site security, basic analytics, and service improvement. Customers may adjust browser settings to block cookies, but some account features may not work properly.

Sharing of information

We may share limited information with service providers that help us operate hosting, analytics, customer support, fraud prevention, email delivery, and payment processing. We do not sell customer personal information to unrelated third parties.

Data retention

We keep account, support, and billing-related records only as long as reasonably necessary for service operation, dispute handling, compliance, accounting, and security purposes.

Customer rights

Customers may request access, correction, deletion, or restriction of personal information by contacting privacy@softai.fun. We may need to verify the request before taking action.

Contact

SoftAI Digital Media Limited
21/F, CMA Building, 64 Connaught Road Central, Central, Hong Kong
Email: privacy@softai.fun
Phone: +852 5808 3562